The Christmas season is the highlight of the year for e-commerce, but it brings with it massive challenges that often remain behind the scenes. Particularly affected: the people and processes in the warehouses. A look at the biggest problem areas:
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Delivery times under pressure
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Customers want their orders faster than ever. The growing demands on delivery speeds mean high pressure in order picking and shipping. Employees are often working at their limits because they have to:
🔘 Pick and pack thousands of items manually every day.
🔘 Minimize errors, even though speed is increasing.
The result? An enormous level of stress, increasing error rates and decreasing job satisfaction.
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Explosive order volume
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The volume during the Christmas period can double or even triple compared to the annual average. For warehouse workers, this means
🔘 Shifts at the limit: longer working hours and fewer breaks.
🔘 High physical strain: walking kilometers in large warehouses, lifting heavy parcels - day after day.
Such peak phases are not only a strain on health, but also lead to increasing absenteeism rates and staff turnover.
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The flood of returns
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The second wave begins after the festive season: returns. Up to 30% of orders in the e-commerce sector are sent back. This means for warehouses:
🔘 Additional work: every product has to be checked, sorted and put back into storage.
🔘 Inefficiency: returns are often difficult to plan and tie up valuable resources.
Employees have to cope with these burdens while processing new orders at the same time.
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How NEO solves these challenges 🌟
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NEOintralogistics offers future-proof automation that not only optimizes processes, but also improves the working conditions of warehouse workers:
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✅ Ergonomic relief: robots take over the physically heavy tasks.
✅ Greater efficiency: with the fastest goods-to-person solution, employees can work 70% faster without straining themselves.
✅ Flexibility: The systems are scalable and can handle order peaks as well as returns.
✅ Motivation and satisfaction: employees can concentrate on value-adding activities - without the physical strain of previous days.
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NEO turns high pressure into real efficiency - and stress into relief. 🚀